Patch Management & Workstation Lifecycle

Unpatched systems are an open door. Most businesses leave it open longer than they realize.

Unpatched software is one of the leading entry points for cyberattacks — and most successful attacks exploit vulnerabilities that already had a patch available at the time of the breach. The problem isn't that patches don't exist. The problem is that for most small businesses, patching happens inconsistently: when someone gets around to it, when something breaks, or not at all.

We manage the complete patch lifecycle for every device in your environment. Operating system updates, software patches, firmware upgrades — scheduled, tested, deployed, and documented before a vulnerability becomes an incident.

What's covered

• Automated patch deployment for Windows and macOS operating systems
• Third-party software patching — browsers, productivity tools, plugins, and common business applications
• Monthly patch reporting documenting what was applied, what was deferred, and the documented reason for any deferral
• Hardware inventory tracking with replacement planning and end-of-life documentation
• Compatibility verification with your line-of-business applications before deployment — practice management, EHR, accounting platforms
• Emergency out-of-band patching for critical zero-day vulnerabilities
• Workstation configuration baselines maintained and auditable

Why this matters for your compliance program

FTC Safeguards, HIPAA, and most cyber insurance policies require documented patch management as a specific control within your information security program. An unpatched workstation isn't just a technical risk — it's a documented gap in your compliance posture that regulators and insurers will find.

Beyond the compliance requirement, an aging and unmanaged device inventory creates reliability risk that compounds over time. We track the full lifecycle of every device in your environment so hardware failures are planned events, not surprises that take someone offline in the middle of tax season or a patient care workflow.