Security Awareness Training & Phishing Simulations

Your employees are the most targeted part of your security program. Most firms treat training as a checkbox.

Every technical control in your environment — your firewall, your EDR, your email filters — can be bypassed if someone on your team clicks the wrong link, responds to the wrong email, or hands their credentials to a convincing impersonator. Social engineering succeeds not because people are careless but because the attacks are designed by professionals whose job is to make them succeed.

A one-time security awareness video watched during onboarding is not a training program. It's a liability shield that doesn't actually change behavior. Effective security awareness training is ongoing, measurable, and reinforced by simulated attacks that give employees realistic experience recognizing threats in a context where the consequence of clicking is a learning moment rather than a breach notification.

We build and manage a continuous training program for your organization — one that satisfies regulatory documentation requirements while actually improving the security behavior of the people who touch your data every day.

What's covered

• Initial security awareness baseline assessment — identifying knowledge gaps and tailoring the training program to your team's actual risk exposure
• Role-based training modules covering phishing recognition, password security, data handling, physical security, incident reporting, and regulatory requirements specific to your vertical
• Simulated phishing campaigns with realistic, current attack scenarios — not templates that employees learn to recognize after the first round
• Immediate teachable moment delivery for employees who interact with simulated phishing — in-context correction rather than delayed feedback
• Spear phishing simulations targeting higher-risk roles including partners, billing staff, and anyone with authority over financial transactions or data access
• Completion tracking and acknowledgment records for every employee — maintained as part of your compliance program documentation
• Training content updates as threat landscape evolves and new attack techniques emerge
• Annual training program review with updated metrics and documentation for compliance reporting

Why this matters for your compliance program

FTC Safeguards requires security awareness training as a specific element of your written information security program. HIPAA requires a security awareness and training program for all workforce members. Both frameworks require documentation — not just that training happened, but who completed it, when, and what it covered.

Beyond the regulatory requirement, phishing is the entry point for the majority of ransomware attacks and business email compromise incidents. Firms that invest in ongoing training and simulation consistently outperform those that don't when measured against successful phishing attempts. Your employees are either a layer of defense or a layer of exposure — the training program determines which one.